LUNIVAREHOME™ | Operated by Shenzhen Jimu Technology Co., Ltd. | Legal Representative: Tang Zhaoquan | Email: service@lunivarehome.com
Registered Address: Room 402, No. 25, Xiasha Second Lane, Fuwei Community, Fuyong Subdistrict, Bao'an District, Shenzhen
Effective Date: September 29, 2026
A Home Brand Built Around Useful Calm
LUNIVAREHOME™ is a home-living brand focused on practical objects that make everyday rooms feel more orderly, comfortable, and considered. Our assortment is shaped around real household routines: preparing a bed for restful evenings, keeping frequently used belongings within reach, setting a welcoming table, and creating storage that works without making a room feel crowded. We prefer products with a clear purpose, approachable styling, and details that remain useful after the first impression.
Our operating company, Shenzhen Jimu Technology Co., Ltd., manages the LUNIVAREHOME™ website, product presentation, customer communication, order coordination, and after-sales support. The company identity shown above is the same identity customers will find throughout the store's principal information pages. We present it prominently because knowing who operates a store should be simple, not something a visitor has to uncover through fine print.
How We Select Products
Our collection process begins with the room and the routine rather than with trend language. We consider whether an item has an understandable function, whether its dimensions and materials can be described clearly, whether it can be photographed honestly, and whether it fits naturally into modern homes. Product pages are intended to show the item itself, its intended use, available variants, and the information a customer needs to make a considered decision.
Because materials, monitors, lighting, and handcrafted finishes can produce small variations, we distinguish visual styling from measurable specifications. Dimensions, included components, care guidance, and variant information on the relevant product page should guide the customer's selection. Decorative objects shown in lifestyle photography are not included unless the product description expressly states otherwise.
Our Service Commitments
We aim to keep the customer journey understandable from browsing through delivery and after-sales support. Our commitments are organized around four published timeframes:
- Eligible return requests may be opened within 30 days after delivery.
- Approved refunds are completed within 7–10 business days.
- Standard transit is estimated at 3–7 days.
- After-sales requests are reviewed and answered within 3 business days.
These timeframes appear in the policies that govern each topic. The Return Policy explains eligibility and inspection standards. The Shipping Policy explains transit estimates, tracking, address responsibilities, and carrier events. If an exceptional circumstance affects an order, we communicate the available facts and the next practical step rather than making unsupported promises.
Honest Product Communication
LUNIVAREHOME™ does not intend product photography, illustrations, demonstrations, reviews, or promotional wording to create an outcome that the product cannot reasonably deliver. Functional statements are limited to the ordinary purpose of the item and the information available to us. Any customer review displayed by the store should reflect genuine customer feedback and should not be edited in a way that changes its meaning.
Promotional messages are meant to be read together with the product page. Where an offer has conditions, the conditions should be visible near the offer. We do not rely on fabricated scarcity, disguised navigation, or hidden commitments. If a website element is interactive, its label should describe where it leads or what it does.
Responsible Store Operation
We expect our brand materials, product images, and site content to respect intellectual property and applicable consumer-protection requirements. We also expect suppliers and service providers supporting our operations to handle products and information responsibly. When we become aware of an inaccurate product statement, broken link, incorrect listing detail, or customer-experience issue, we review it and make a proportionate correction.
Staying in Touch
Questions about LUNIVAREHOME™, a product, an order, or an after-sales matter may be sent to service@lunivarehome.com. To help us identify an existing order without unnecessary delay, customers may include the order number and a concise description of the request. The full service schedule and telephone contact are published on the Contact Us page.
We view clear policies as part of the product experience. This page explains who we are and how we approach the store; the dedicated policy pages explain the specific rules that apply to privacy, shipping, returns, website access, and store services.